Product information
F.A.Q.
They appreciate cut and details, things that aren't so obvious.
Which Payment Methods Do You Accept ?
We accept a varity of payments option through one of the most secure payment gateway i.e Razorpay which supports all the major debit and credit cards, 50+ netbanking options, UPI, EMI and popular wallets including Google pay , phonepe , bharatpay , amazonpay , Cred , famapp , Mobikwik, PayUmoney, FreeCharge, Airtel Money, Ola Money and PayZapp. You can transact one-time and recurring payments
I WANT TO PLACE AN ORDER BUT I DON’T WANT ANY PRICE TAG OR INVOICE ATTACHED AS IT IS A GIFT FOR SOMEONE. IS IT POSSIBLE?
Currently we dont intact tags in our products but invoices do include the product details for shipping details and for easy convinience So, It is not possible to detach the invoices. But, If you want to add a note to the gift, please email the note to us at knotsngifts@gmail.com and immediately call us on our number so that we can add it before the order is shipped. Please note that the character limit for the note is 250 characters.
Can I make changes to my order after it’s been placed?
We do everything we can to fulfill orders quickly and unfortunately cannot make updates after an order has been placed. These changes include removing or adding products and/or changing the delivery address. If a mistake has been made with your order information, it’s quickest to create a new order with the correct information and then let our Customer Service.
DO YOU TAKE BULK ORDERS/ CUSTOMISE PRODUCTS?
Yes, we absolutely do. You can message at our instagram , whatsapp or if its urgent email us with your order and design details at knotsngifts@gmail.com We’ll also try and work out a discount for you, depending on the quantity of your order.
Is there any return policy ?
Quality products you won't need to return... because they're that good!
How Can I Track My Order?
Once you place your order online, you will be able to see the details of the purchase, follow its preparation, and see shipping updates in the My Account area.
